Certified Medical Administrative Assistant (WMED-130-01)

This course is offered online in partnership with ed2go Online Learning. View the complete listing on the ed2go website here: Certified Medical Administrative Assistant

This Certified Medical Administrative Assistant (CMAA) course prepares you for positions working alongside medical providers performing a broad range of administrative duties. Medical administrative assistant duties can include maintaining the reception area, welcoming patients and visitors, scheduling appointments, gathering demographic information, verifying insurance eligibility, obtaining prior authorizations, and collecting copayments. They also communicate via the phone and patient portal while adhering to professional standards, legal requirements, and ethical guidelines.
 

What you will learn

• Learn the professional traits of a medical administrative assistant and what is required to succeed in this field
• Review the necessary skills to function as a vital member of the healthcare team in an ambulatory setting
• Master multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records and corresponding with patients
• Summarize the HIPAA Privacy Rule and HIPAA Security Rule and discuss government and private insurance
• Discover the best financial practices for a medical center
• Acquire the basics of working with medical documents, medical billing, and coding processes
• Understand how to effectively communicate with prospective patients and fellow professionals in the medical industry

How you will benefit

• Jump-start your career in the medical field by earning your medical assistant certification, which is often required by employers
• Understand how to create positive, efficient experiences for patients to make them more comfortable
• Confidently enter the workforce ready to take on the essential role of supporting patients and providers
• Demonstrate you have met certain educational requirements and are committed to ongoing professional development
• Prepare for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association (NHA)